Okay, here's where we stand...
The board is still cutting in and out, but hopefully this won't be for much longer. I have not heard from our hosts since this morning, when they sent some usage data and a checklist to see if we can keep this from happening. My fingers are still crossed, which is making it hard to tyep.
Part of the repairs involved updating the version of the board software. Our current board theme isn't compatable with the current version, so some of the layouts are a little screwy. Hopefully we can install a new theme to fix this when we know that the board is stable again.
Thanks for all your patience guys. Sorry it's been so rough the past few days.
Oh yeah one more thing (double post since I can't seem to edit my previous post at present)...
Major kudos to Randy for all the work he's done trying to get us back online. He's been really great about this and deserves a hearty thanks.